Delta Airlines Suck
I am an avid flier. I fly all over the world, Belarus and Russia mostly. Those a pretty far away (about 6,500 miles for Belarus) so I rack up Frequent Flier Miles pretty quick. Well I decided to attend Dev Con with Ryan, so I got some airline tickets to Vegas using my FF miles.
So I go to the ticket counter after spending 30 minutes trying to find a parking spot in Long Term Parking. No tickets. No Tickets? no tickets. OK, I so I am delayed a day. I was getting there early, no problem, I will get there on time instead. My Frequent Flier miles are gone, but, no tickets. Time to head home. (Oh and pay my way out of the long term parking that I was in for 15 minutes.
Time to make some calls. I give them my transaction ID, all that jazz, they said:
OK. Since you are using Frequent Flier Miles, it will take a day to process.
Translation
: We don't value our top customers and we don't want to give free airplane tickets.
Why did this happen? They sold my seat to a paying customer, even though I have previously spent thousands of dollars flying with them.
So I got my Frequent Flier Miles back. Oh, but I can't get tickets now. They are booked. And I am not in the mood to fork out money for tickets that I deserve as a valued customer.